Mobile telephony Has become immensely matured and dependable. Anyway, the mobile sector has penetrated all corners of the planet and now marketing through mobile devices has proven to be the most viable option for business owners. The most popular form business use of mobile telephony is via the SMS service and more specifically, using SMS short codes to send business or support particular messages. SMS short codes are 5-6 digit long phone numbers used to send promotional messages. These codes are easy to memorise and enables the company owner by offering options to send and receive messages or answers to and from clients at a really affordable price. The short code or the majority SMS services are powered by SMS gateways. Messages are sent through SMS API application programming interface which connect the gateway and the sender’s computer to the recipients. The SMS API has multiple functionalities to assist you in different content of your enterprise.
The text messaging Software and the SMS installation may be used for a variety of purposes. Some of the most common applications are as follows.
- Payment reminder: You can use SMS short codes to send messages to your current customer remind them about recurring payment for the service you provide.
- Customer Relationship management: You can successfully build a rapport with your clients as using the text messaging applications; you can be constantly in touch with them. It is possible to send out service announcements, discounts, offers, notifications and so forth.
- Customer survey and Surveys: you can conduct user or customer level surveys for a product or a service. You can conduct market research activities to learn the response of a solution or judge success of a proposed service until it is launched.
- Work flow Management: The SMS API streamlines the process in your organization by providing you a cost-effective solution to communication. You may get in touch with your team members while they are in the market-field, send directions, take short reports.
- Support mechanism: Bulk SMS service also can help you to offer technical support to your clients for computer related problems when accessing emails isn’t feasible. Content distribution: SMS short codes may be used to distribute content independent of the network supplier. These options enable you to contact cross carrier readers and send your company messages.
Business sms api provider is an excellent way to promote your organization. But before you go for a Service provider it is advised to look at the services and make sure about the reliability and the quality of the provider.